Responsible for the resolution of computer system problems, delegating service requests and performing daily equipment checks and monitoring various system functions and activities. We require a high school diploma or GED degree from an accredited college or university is preferred; minimum two years experience in a technical support services or customer service environment; one year experience with Avaya telecom hardware/software (Avaya certification a plus); knowledge of IBM compatible PC hardware, Windows operating systems including Windows 2000, NT or XP, DOS, mainframe and PC/LAN environments, and Citirix. MCSE certification preferred. Minimum one year experience in a Windows-based environment and one year lead experience is preferred.

All positions require the ability to read, write and speak both Spanish and English fluently.

West Contact Services rewards its employees with competitive salaries and comprehensive benefits package. Please submit resume stating position(s) of interest along with salary requirements in confidence via fax or email as listed:

1-800-850-0500 or (001) 915-342-2180
Fax: (001) 915-587-8993
Email: BV2010JAL@gmail.com